Important Policies

MAKE-UP CLASSES

We have updated our make-up token policy! As of September 1st, any new make-up tokens will expire after 90 days. Make-up classes are available as an additional member service to Splitz families. Once a class has been missed, you are allotted 1 make-up token per month and must be used while enrolled in an active class. Make-up tokens are to be booked directly through your online account. Please note that any tokens received prior to September 1st will fall under our previous policy and will not expire. Tokens expire after 90 days.

WITHDRAWAL POLICY

A request to withdraw is required to cancel your child’s membership. The withdraw request must be received by the 15th of the desired drop month in order to be processed. Requests to withdraw may be submitted through our parent portal, by email, by phone, or in person during office hours. Your child may attend their final classes and you no longer have any financial obligations. Requests received after the 15th of the month will receive a drop date for the end of the following month.

For more information on our policies, please view our FAQ page: https://www.splitzgymnastics.com/faqs

GENERAL REMINDERS

SICKNESS

A friendly reminder to please keep your children home if they are experiencing any cold symptoms. We are committed to the safety of our students and preventing the spread of illness. This includes students in class and in the viewing area to minimize the spread of sickness.

DON'T FORGET YOUR WATER BOTTLE

Please remember to send your child to class with a water bottle as there are limited cups in the facility to use. We ask that you send a water bottle that has a secure lid to avoid spills in the facility.

CLASS ATTIRE

We ask that athletes do not come to practice in crop tops or shirts showing bare midriff.

LATE ARRIVALS AND LATE PICK-UPS

If your child is arriving late for class, please have them come through to the office and we will ensure they are brought to the correct class. Please wait for an available administrator to take your child to class.

LOST AND FOUND

A friendly reminder that if you accidentally leave your belongings or water bottles at the facility to please try and retrieve your items at your earliest convenience. We do not hold items in the office and all will be placed in the lost and found bins until picked up. Lost and found items will be cleared out at the end of each month and only held for 1 additional week.

Don't forget...

1. Bring your reusable water bottle to class as our fountains are currently closed
2. Have long hair tied back
3. No jewelry in class

A reminder that we are a nut free facility. Please ensure your child washes their hands after consuming nuts, prior to entering the facility. 

GOING TO BE AWAY?

If you know in advance that you are going to be absent for a class, please record an absence through your parent portal so that we can ensure that space is available for another athlete to participate in a make-up class! You are also able to record an absence through your parent portal online! This will allow us to better determine spaces and open up more availability for make-up classes.

PARKING SAFETY

A reminder to please drive slow through our parking lots with the days getting darker as we have many parents and students entering and exiting the facility.

A reminder for our Cloverdale families that we are limited for space so please give yourself ample time for finding parking. Please refrain from parking in the Public Storage lot if ours is full, however if you need additional space, you are welcome to park across the street beside the Holiday Inn.

Cloverdale Update -  If there are cones in the entrance lanes, please do not park there. If there are no cones, you are welcome to park there but please be mindful this is still a city "no parking" zone and could result in parking fines if monitored.

MEDICAL NOTES

Please be sure to update your child's medical notes on file if there are any allergies, additional needs, or important information we should be aware of to ensure we provide the best possible environment for your child and their gymnastics experience.

LET'S GET SOCIAL IN  ABBOTSFORD!

Be sure to follow us on:
Instagram:  splitz_abby
Facebook: splitzabby
For more newz and announcements, be sure to download the Splitz Gymnastics app on your phone using the organization code: splitzabbotsford

LET'S GET SOCIAL IN  CLOVERDALE!

Be sure to follow us on:
Instagram:  splitz_gymnastics
Facebook: splitzcloverdale
For more newz and announcements, be sure to download the Splitz Gymnastics app on your phone using the organization code: splitzcloverdale