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Program Information & Policies

Our Commitment

At Splitz, we are committed to creating a safe, clean and exciting atmosphere for children to experience physical success.  We welcome all ages & abilities and challenge participants appropriately.  Our tremendous coaching staff and immaculate facility provide the ultimate playground for the Cloverdale & Abbotsford communities.

We want to create the best possible experience for all our families, please do not hesitate to contact us if you have any questions or would like assistance with the registration process.

We look forward to seeing you in the gym!

Our gymnastics programs are continuous and run 12 months of the year. Participants are welcome to join or drop a class at any time with no long-term commitment.

Tuition

Payment options for monthly tuition include:

  1. AutoPay with Visa/MasterCard/Debit Card ~ Credit Card information can be submitted through the parent portal, over the phone or in person at our office.  *A 2% credit card convenience fee is applied to all monthly tuition processed through AutoPay, or
  2. E-Cheque ~ Cheque information can be submitted through the parent portal, over the phone or in person at our office.  *There is no convenience fee applied to monthly tuition processed through E-Cheque.

Splitz will process monthly fees on the 1st of each month.

*Prices are subject to GST *Class tuitions are monthly *AutoPay information (Visa/MasterCard/Debit Card/E-Cheque) must be included to process a request *All members are required to have valid insurance. Registration/ Insurance fees are valid from September 1st, 2018- August 31st, 2019, they are non-refundable and will be processed upon your child’s first enrolment approval.

Please note: Once you have added the class to your “cart” the balance owing will show as “$0.00” until we approve your request. This is also true of Trial classes, Camps and Practice & Play.

Registration and Insurance Fee

All students will be charged a $30 non-refundable registration/insurance fee. This fee is valid from September 1st, 2018 to August 31st, 2019 and will be automatically charged/renewed every September.

Trial Classes

Trial classes are available to new members only and provide a chance to try a class at a prorated charge before committing to a weekly class. The trial must be paid in full prior to attendance and will be used towards the monthly tuition should you choose to continue your enrolment.

Trial requests can be made from parent portal or by contacting our office and must take place in a class with available spaces.

We are unable to offer trial classes during Progress and Awards week.

Make-up Classes

Make-up classes are available for members who have missed a class.  As a service, you are able to schedule a make-up class (1 per month maximum) at any time after an absence has occurred and must be used within 30 days of the original absence by logging in to your account through the parent portal, searching for a class with an opening and requesting the make-up online. If you are unable to find a suitable class, day and time, please contact us and we may offer an open gym time. Classes are subject to availability and must be requested through our parent portal.

 

30 Day Medical Hold Policy

A doctors note must be provided to qualify for the request to hold payment and class space for up to 30 days should an injury occur.

Class Cancellation

A request to drop is required to cancel your child’s membership. The withdraw request must be received by the 20th of the desired drop month in order to be processed. Requests to drop may be submitted through our parent portal, by email, by phone, or in person during office hours. Your child may attend their final classes and you no longer have any financial obligations. Requests received after the 20th of the month will receive a drop date for the end of the following month.

Practice and Play Policies

The fee for Practice and Play is $7.00+ GST for non-member and $5.00+ GST for members currently enrolled. All participants must have valid insurance. This non-refundable insurance can be purchased for $15.00 (Valid from September 1st, 2018 through to August 31st, 2019). Children 6 years and under require parent supervision. Pre-registration is required and payment for Practice and Play programs must be made through our parent portal directly from your account. Splitz does NOT accept cash. (Visa/MasterCard/Debit Card/E-Cheque) can be entered in your parent portal account through Autopay; payment will then be processed prior to arrival.

Discounts

A 10% sibling discount will be applied to the second child registered in our classes, a 15% discount to the third child, a 25% discount to the fourth child and a 50% discount to the fifth child.

A 10% discount will be applied to a second-class registration, a 15% discount to a third class registration, a 25% discount to a fourth class and a 50% discount to a fifth class registration.